The exploding Samsung Note 7 issue just won’t go away as yet, with new reports surfacing that the problem with the Note 7 could have been more than the battery.
But a closer look at the device you realize that the whole issue was very avoidable. In an attempt to capitalize on iPhone’s undoing they ended up releasing a “half-baked”(pun intended) exploding device.
Samsung did come out with the investigation findings, which were conducted by three independent consulting bodies, and the battery was found to be at fault.
Outsourced making batteries for quicker manufacture
The batteries had been sourced from Samsung SDI, and Amperex Technology Limited and both had serious shortcomings. The batteries from SDI did not leave enough room between the heat- sealed protective pouch around the battery and the internal. This led to electrodes inside the battery to weaken the separators and short- circuit.
The batteries from Amperex Technology Limited, on the other hand, had no insulating tape. The sharp protrusions pierced the separators, and again active and negative poles of the batteries touched resulting in a short-circuit.
Samsung Design issues
The Samsung Note 7’s design could have led to the battery short-circuit woes. The phone was built to be very slim, and it came with a non-replaceable battery which was sealed tightly with glue. The Note 7 was also made to be waterproof which means more tightness in the design.
When the first explosions happened, Samsung rushed to change the batteries and replaced them with the ones from ATL. But that did not go well as the same problem re- occurred. There is a very slim chance of two sets of batteries from reputable companies can have the same problem.
The phone market as it right now leans towards thinner phones packed with a lot of features and Samsung did go all out with the Note 7 to try and deliver on that demand. Apple had just released their iPhone 7 and Note 7 were under pressure to produce a reply.
The Smartpgone manufacturers did succumb to the pressure and launch the Note7 which could have been rushed to provide Apple with competition. In their rush, the safety tests were not conducted exhaustively on the Note 7, and that was seen in the way the company handled the explosion debacle.
First, consumers who had bought the phone were asked to return them and get them replaced with new ones who had a safer battery. This was a massive misdiagnosis on Samsung’s part. They only halted production after the second batch of phones behaved in the same as the first, by exploding. Around 100 fires were caused by the Note 7 in the US alone, and these are only the reported ones, the most serious one being on a South Western flight.
Samsung Galaxy 8:will it be any better?
With a new launch looming, the market is looking forward to the launch of the Galaxy 8 from the giant Korean company and also see if they learned from the Note 7. If it is successful, then all will be forgiven.
Samsung had also promised to share its findings on their investigation of the Note 7 to the entire phone industry to prevent phone explosion cases in the future.