There is just something so fulfilling about buying ourselves the coolest and the best products whether they be for work or for play. It doesn’t matter if it’s a shiny new vehicle or just a pair of designer jeans that cost as much as one; we love luxury items.
Owning the best stuff has gone from a necessity to strictly a symbol of your status as a professional. Real estate agents like to own the nicest cars, attorneys like to wear the nicest suits and shoes, and anyone that works online likes to have the best electronics at their fingertips.
There are hundreds of varying jobs in the eWorld that consist of high level professionals like film editors as well as canine Instagram stars with over-sized tongues. For these people, that work from their living rooms, an incredible laptop or top-of-the-line smartphone is a necessity.
Microsoft is a trusted name in the computer world and has been since the dawn of Windows in the mid-nineties. Their newest 2-in-1 laptop, the Microsoft Surface, is beautiful and highly functional. However, Consumer Reports’ test results are in for the feature filled device and they aren’t good.
It sure is pretty…
There is no doubt that the Microsoft Surface looks like the wave of the future. I’ll admit that when I saw it, it was love at first sight. I loved the color, the slimness of the keyboard, and all of the great features. I think the feeling was similar to when the first Mustang came out in 1965.
Traditionally, the biggest issues with 2-in-1’s is lack of power and storage, but the Surface has incredibly fast guts and the ability to store on a microSD which eliminates the annoying need to save to a bulky flash drive that sticks out of the side of your tablet.
When it comes to internet celebrities, the Surface seemed like a great device for YouTube stars because of the front and rear cameras as well as front and rear microphones. Writers and artists loved the concept because of the needle thin Surface pen that sticks to the side of the device.
Unfortunately, according to tests, purchasing the Surface is a real gamble if you want to own the laptop for more than 2 years. The test was done by over 90,000 samples and 25% of said samples experienced a problem within two years.
But, is it worth the risk?
The Surface looks amazing and has plenty of features. It has been described as the Lamborghini of laptops, but after some testing it turns out it’s more like the Delorean of computers. When you break down the price, you end up paying $41 per month for two years before the Surface just stops working altogether.
This is a scary thought for me because I buy extended protection plans for everything I own and it’s frightening to think it might stop working at the 2 year and 1 day mark; protection plans almost never exceed 2 years. This has happened before, unfortunately, with a television I owned in the early 2000’s.
When reached for comment on these tests, a spokesperson for Microsoft stated “While we respect Consumer Reports, we disagree with their findings. Microsoft’s real-world return and support rates and customer satisfaction data show we are on par if not better than other devices in the category.” A truly generic statement from the “damage control department.”
As of yesterday, Consumer Reports withdrew its coveted “recommendation” badge from the $1,000+ product. It is a great device (in theory) and could one day be close to perfect, but for now, 1 out of 4 is very bad.